Terms of service

1.Return and Cancellation Policy

There is a policy of a no refund, no exchange and cancellation. Please check your items, their size and colors if they are OK before purchasing.

If the product is returned to us due to the recipient's prolonged absence or failure to pay taxes or customs fees, the shipping costs may be charged by the shipping company and the customer may be responsible for the cost.

 

2.Payment Method

NihaoPay(Union Pay / AliPay / WeChat Pay), Credit cards of American Express, VISA and Mastercard are acceptable.

 

3.Warranty and Customers’ Responsibilities

For articles shipped internationally, any manufacturer warranty may not be applicable. Customers are responsible for lawful import of purchased items at destination country and the recipients must comply with all laws and regulations of the destination country for its usage.

 

4.Customs duty and other taxes

Customs duty and other taxes may be levied when a shipment reaches your country. If applicable, please pay those costs directly to the delivery agent. Policies on these taxes vary in each country. Please contact the customs office at your county for more details.

There is a policy of a no refund, no exchange and cancellation. Please check your items, their size and colors if they are OK before purchasing.

If the product is returned to us due to the recipient's prolonged absence or failure to pay taxes or customs fees, the shipping costs may be charged by the shipping company and the customer may be responsible for the cost.

5.Sales tax on international shipments

Overseas shipments are subject to a 10% sales tax as a handling charge.